Billing FAQs

How will I be billed for my account?

If you request to pay by credit card, debit card or bank draft, you will be charged automatically for each hosting account around the same day you signed up - either monthly, quarterly, semi-annually, annually or bi-annually. If you signed up for check payment, you will be mailed an invoice and payment is due within 20 days. You can send in your check payment to the address on the invoice.

What payment methods do you accept?

You can pay your bill by credit card, debit card, bank draft, PayPal, or check. We accept VISA, MasterCard, American Express, and Discover credit cards.

If I cancel before the end of my prepaid hosting term, do I get a refund?

Yes. Refunds are calculated by charging the monthly rate for the months you have used, and refunding what balance remains on your account. We do not refund partial months.

Can I pay my account using PayPal?

Yes. Go to www.paypal.com and select "Send Money." Then enter the following Recipient Email Address: billing@usnx.com.

Can I change my hosting plan or billing cycle at any time?

Yes. Simply send an email to billing@usnx.com or call our Billing Department at 601-956-4770 extension 221. Any amount of money left on your account will be credited toward the new hosting plan or billing cycle.

Do I have to sign a contract to use your service?

No. No contract is required, and you can cancel your service at any time without penalty.